T1.45
3/16/2010 9:00:00 AM - 3/16/2010 9:50:00 AM

New Leader’s Guide to a High-Performing Facilities Organization

Room Number: 345
Presenter(s): Jim Turner, Senior Associate
AECOM

This session introduces a maturity model concept that new managers of facilities management organizations can use to guide the development of their operations to success. Drawing from over 60 consulting projects to real estate and facilities managers, eleven facilities management competencies present themselves as key areas for assessment and development within the organizations. Whether it is the new leader’s initial encounter with the organization, or a well-earned promotion has been granted, these competencies provide a framework for assessment and development that the new leader can use to elevate the department to a high-performing organization.

Learning Objective:

1. Identify 11 strategic competencies for the Facilities Management Organization (FMO)

2. Understand how to use these competencies for organizational assessment

3. Learn how to prioritize initiatives and incorporate the FMO competencies into your operation

Audience: Beginner

CEU: 0.1