Leveraging IoT to Improve Customer Experience and Business Outcome for FM Companies
These days everybody is reimagining a world enabled by IoT. New business models are fast emerging. The world of buildings and facilities management is no different. Every building device is being instrumented. Energy and operational data is collected from each of them. FDD is being enabled everywhere. Various building systems can now be optimized near real-time with environmental and building usage influences Occupants can now be tracked real-time, their preferences used to modulate spaces. IT and facility systems are getting integrated. Built environments are becoming technology rich. This presentation describes the drivers of IoT and implications for FM companies.