W4.18

Make Employees Your Competitive Advantage


When employees start work each day, they make a simple yet profound decision with unparalleled impact on the success of the organization: “How hard am I going to work today?” Organizations succeed by creating an environment where employees freely give their ideas and opinions while demonstrating care and a sense of ownership in the business – meaning they give discretionary effort. The amount of discretionary effort employees give determines the innovation of the organization and the profit generated. Discretionary effort drives the organization’s ability to reach goals, increase sales, give excellent customer service and be competitive in the marketplace.


1. Participants will be given a checklist for making employees their competitive advantage in the marketplace.
2. Participants will learn the key components of discretionary effort and how to release the multiplier effect on teams
3. Participants will understand the necessity of creating a culture of transparency, authenticity, and respect for human dignity.
4. Participants will acquire a knowledge of the Discretionary Effort Leadership Model and how it addresses the fundamental skills needed for superior 21st century leadership.

 
Start Time:

3/21/2018 3:10:00 PM

End Time:

3/21/2018 4:00:00 PM

Presented by:

Karla Brandau, CSP, CF, RCC, CPBA, CPMA
CEO
Workplace Power Institute


Room Number:

318

Audience:

Intermediate

CEU:

0.1

Track:

Business Management



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