W1.45

New-Generation Technicians: Recruitment, Training and Retention Strategies


The challenge of developing the next generation of front-line technicians in maintenance and engineering departments has never been tougher. While meeting the growing demands of aging institutional and commercial facilities, and staying up to date with technology advances throughout these buildings, managers must also pay attention to the human side of maintenance — locating, training and keeping qualified technicians. In this session, managers who have succeeded in staffing their departments with technicians and bringing them up to speed on essential skills and credentials will share their proven strategies for success.


1. Identify how to tap into the most likely sources of new front-line maintenance technicians
2. Determine and address the training and education needs of new technicians
3. Understanding the benefits of certifications and credentials for technicians
4. Review these staffing challenges given the growing demands on managers’ resources

 
Start Time:

3/11/2015 9:00:00 AM

End Time:

3/11/2015 9:50:00 AM

Presented by:

John Prelesnik
Manager of Building Automation Systems Facilities Management
MD Anderson Cancer Center, Houston


Bill Warren
Manager of Training and Development Facilities Engineering and Maintenance
University of Pittsburgh Medical Center


Todd Wise
Senior Chief Operating Engineer
DTZ


Moderator: Dan Hounsell
Editor
Facility Maintenance Decisions Magazine


Room Number:

345

Audience:

Intermediate

CEU:

0.1

Track:

Maintenance and Operations



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