Putting the Fun Back in Functional Processes
Common approaches to maintenance improvement include Failure Mode Effects Analysis and Root Cause Analysis. Most improvement projects are considered as individual and isolated. Understanding how your maintenance organization operates in a complex system of people and machines with needs and desires will help in your maintenance planning approach. Why do the solutions tend to become more and more complex? There are really only three responses to any root cause; understanding these responses and how to manage them will provide more control over the improvement program. This presentation is based on System Thinking approaches to problem solving.
1. Understand that most actions and behaviors are the result of underlying beliefs.
2. Organizational behavior is the result of competing factors.
3. All programs have feedback loops that reinforce or negatively deter desires outcome.
4. Applying systems thinking to maintenance programs improves the ability to achieve KPIs.