Using Data to Drive Decisions: Key Performance Indicators
Key Performance Indicators help organizations achieve goals through the definition and measurement of progress. In this process, data is collected and analyzed to identify challenges or issues within the goals. The information is then used to make changes and prevent further issues. The data collection is a continuous process to ensure productivity and efficiency for organizations.
1. Learn how to use Key Performance Indicators to collect data
2. Understand how analyzing data is used to identify challenges or issues
3. Discuss how data is used to make changes
4. Recognize the importance of continuously trending data after changes have been made