Using Data to Drive Decisions: Key Performance Indicators

Key Performance Indicators help organizations achieve goals through the definition and measurement of progress. In this process, data is collected and analyzed to identify challenges or issues within the goals. The information is then used to make changes and prevent further issues. The data collection is a continuous process to ensure productivity and efficiency for organizations.

Learning Objectives:
1. Learn how to use Key Performance Indicators to collect data
2. Understand how analyzing data is used to identify challenges or issues
3. Discuss how data is used to make changes
4. Recognize the importance of continuously trending data after changes have been made

Start Time: 3/8/2017 9:00:00 AM
End Time: 3/8/2017 9:50:00 AM

Presented by:

Anand Sankey
Director of Maintenance Services
Western Michigan University

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Room Number: 327

Audience: Intermediate

CEU: 0.1


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