Transforming Performance, Tools for the FM to Consider

The fundamental processes of work management, design, operations and maintenance when appropriately implemented will result in acceptable performance and facilities serving their intended functions comfortably. To strengthen that performance, the facilities group must embrace a learning organization's characteristics. Learning does not correlate to classroom training, rather, it's the culture of creating, acquiring and conveying knowledge. We will explore several tools that can be introduced to stimulate the organization and provide a foundation for continuous improvement. Facets that include after action, condition reporting, change control, and operating experience will be introduced and presented in a "take home and implement" format.

Learning Objectives:
1. Describe the attributes of a learning organization
2. Understand the fundamentals for discovering areas for correction or improvement 3. How your events and those of others can lead to improvement
4. Review the details of several specific improvement programs

Start Time: 11/1/2016 9:00:00 AM
End Time: 11/1/2016 9:50:00 AM

Presented by:

Peter Stroup, P.E.
Director of Facilities
Harvard Medical School

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Room Number: Antigua A

Audience: Intermediate

CEU: 0.1


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