Using Emotional Intelligence (EQ) to Enhance Your FM Experience

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About this session:

Emotional Intelligence is a relatively new concept which was developed and gained traction over the past two decades. Brian will walk through how EQ can help you both personally and professionally within facility management by building better relationships with contractors, employees, clients and the C-Suite, hiring more effectively and increasing profits and productivity in your facilities.
You’ll be offered statistical proof of concept from many studies on the topic, as well as tactics and strategies to lean on as you continue to develop your EQ beyond the session. Brian will also offer resources for you and your company to explore if you’d like to invest more deeply in the concept of Emotional Intelligence (EQ) to enhance your business.

Start Time:

3/22/2023 9:15:00 AM

End Time:

3/22/2023 10:15:00 AM

1. Emotional Intelligence 101
2. The Four Pillars of EQ
3. Utilizing EQ personally and professionally
4. Emotional Intelligence and its impact on business results

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