NFMT 2019 Session

The Value of Customer Service in FM

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About this session:

We have fought long and hard in our FM organizations to be known for providing superior customer service.  In the current environment of high tech and social media we need to make certain customer service still has value in our service delivery strategy.

 
Start Time:

3/26/2019 2:00:00 PM

End Time:

3/26/2019 2:30:00 PM

Presented by:

Stormy Friday, MPA, Hon. FMA, IFMA Fellow
President
The Friday Group


Session ID:

KCT_2

Room Number:

Audience:

CEU:

0.1



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