NFMT 2019 Speaker Profile
Technical Service Operations and Innovations Manager, North America HVAC Field Operations,
Responsible for the development, deployment, and enhancement of new service offerings and capabilities. Manage the requirements specifically for the commercial HVAC IoT platform for Carrier Commercial Services in the United States. Develop and manage the online customer community for commercial customers of Carrier Commercial Service. Identify, create and deploy technician productivity tools and after-market product offerings. Lead transform, action efforts for field service through innovation to drive measurable outcomes while delivering enhanced customer experiences and newly created business models.View All Presenters
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