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R2.24A

Succession Planning and Institutional Knowledge Management Benchmarking: Tackle What Seems Like an Uphill Battle

The data is painfully clear: the facility management industry is facing a succession planning and labor force crisis. It has already started for some organizations and is expected to reach a fevered pitch in the next 5-7 years. As many seasoned FM professionals begin retiring, there will be a palatable lack of the institutional knowledge. A study conducted by the Simplar research team found that while most executives start developing a plan for succession, very few of them have a formal transition plan. This presentation will provide a summary of the tools available and recommendations for next steps.

Learning Objectives:

1. Analyze what the data shows in terms of current FM workforce demographics
2. Assess your current organization's succession plans using the concepts provided
3. Gain insights on the FM benchmarking process and how it helps in succession
4. Learn how to apply institutional knowledge management tools in their organization

Session Details

Start Time: 11/14/2019 9:15:00 AM

End Time: 11/14/2019 10:15:00 AM

Presented By:

Jake Smithwick
Professor
University of North Carolina at Charlotte

Read Bio


Room Number: 240 AB

Audience: Advanced

CEU: 0.1

Track: Business Management

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