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R1.24A

Tribal Knowledge Transfer...The True Value & Real Risks

As the Baby Boomers continue to retire the issue of retaining their expertise and "Tribal Knowledge" is becoming a national crisis. In many instances, the experienced employees leave their companies without passing on the bulk of their knowledge and wisdom that they have acquired over the years. This phenomenon is also known as Brain Drain. So what does that mean to you as a facility manager? It means a serious loss of intangible assets that are affecting your processes, operating procedures, and overall financial position. Join us as we explore how to capture Tribal Knowledge before it is lost.

Learning Objectives:

1. Uunderstand exactly what is Tribal Knowledge Transfer
2. Discover how to create a system/program to capture Tribal Knowledge before it is lost
3. Learn how to develop Tribal Knowledge Exercises
4. Create a plan/strategy to integrate these concepts into your Standard Operating Procedures, succession planning, on-boarding process

Session Details

Start Time: 11/14/2019 8:00:00 AM

End Time: 11/14/2019 9:00:00 AM

Presented By:

Teena Shouse, CFM, IFMA Fellow
Principal
FM Transitions

Read Bio


Room Number: 240 AB

Audience: Intermediate

CEU: 0.1

Track: Business Management

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