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NFMT SPEAKER

Ethan Fitterman

Chief Engineer ,
Marriott International/Gaylord Rockies Resort and Convention Center

Ethan  Fitterman Photo

For a few summers during high school & college I worked at a golf course on Long Island for their groundskeeping team. This is where I first started to hear the term “Facilities”. After two years of studying Architecture at a private school I realized that Architecture was not my passion & decided to transfer schools. When transferring colleges, I found that the school I was transferring to had a Facilities Management program which I knew I had to enroll into. During my undergrad, I applied for an internship at an investment bank Lazard in their Facilities department in New York City. During my internship at Lazard, I realized that Facilities was my passion & I knew I wanted to make a career out of Facilities Management. While working part time at Lazard, I received my BS in Facilities Management & received a full time offer from the investment bank. Throughout my 8 years at Lazard, I was a Facilities Assistant with roles that ranged from co-worker office requests, overseeing office moves, managing small office renovation projects, overseeing electrical shutdowns for transformer replacements, ordering office supplies/tools/breakroom supplies, coordinating contractor work such as window cleaning, furniture builds & office painting. I then moved on from Lazard & accepted a Facilities Coordinator role at a law firm Cravath, Swaine & Moore. This was my first exposure to the administrative side of Facilities. During my 2 years at Cravath, I assisted the Facilities Manager with creating & processing purchase orders, oversaw their work order system for dispatching service calls throughout the Facility & worked with the conference center to ensure room setups were completed. Living in New York my entire life I was looking for a change in scenery. I was also looking for a manager role. During a ski trip to Colorado, I thought to myself, I could see myself living here. I looked to see what type of Facilities opportunities were out there in Colorado & found an Engineering Manager posting at the Sheraton Denver Downtown Hotel. I took a chance & applied for the Engineering Manager position. Next thing I know I was being flown out to Denver & shortly had an offer when I returned to New York. During my 2 years at the Sheraton Denver Downtown Hotel, I oversaw their central plant operations, HVAC & Laundry teams while managing 10 associates. I also oversaw the hotel’s capital expenditures. I then accepted another Engineering Manager M.E.P. role at the Gaylord Rockies Resort & Convention Center. I was a part of the Engineering leadership opening team at the largest hotel in Colorado. About six months of being in my role of Engineering Manager of M.E.P., I was promoted to Chief Engineer of Aesthetics, a role that I’ve currently held for the past three & a half years. I currently oversee our guest service technicians, craftsmen & rooms preventative maintenance (RPM) teams. I also oversee our grounds, which I partner with our landscaping contactor. I assist with Capital Expenditure projects, aim to improve our guest survey satisfaction (GSS)/Maintenance & Upkeep scores daily & manage our operational/contract budgets.